Privacy Policy
Effective August 19, 2026
Information We Collect
We collect information you provide directly, such as name, email, shipping address, and institutional affiliation when you create an account or place an order. We also collect usage data, device information, and cookies to improve our services.
How We Use Your Information
Your information is used to process orders, communicate order updates, provide customer support, and improve our platform. We may also use your contact details to send research newsletters or promotional offers, which you can opt out of at any time.
Data Sharing
We do not sell your personal information. We share data only with trusted service providers (payment processors, shipping carriers) as necessary to fulfill orders, and when required by law.
Data Security
We implement industry-standard security measures, including encryption in transit and at rest, to protect your personal data. Access to sensitive information is restricted to authorized personnel only.
Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data. To exercise these rights, contact us at hello@lotusshop.io.
Changes to This Policy
We may update this Privacy Policy from time to time. Any material changes will be posted on this page with an updated effective date.