Privacy Policy

Information We Collect

We collect information you provide directly, such as name, email, shipping address, and institutional affiliation when you create an account or place an order. We also collect usage data, device information, and cookies to improve our services.

How We Use Your Information

Your information is used to process orders, communicate order updates, provide customer support, and improve our platform. We may also use your contact details to send research newsletters or promotional offers, which you can opt out of at any time.

Data Sharing

We do not sell your personal information. We share data with trusted service providers (payment processors, shipping carriers) as necessary to fulfill orders, with the analytics and advertising partners described below, and when required by law.

Cookies, Analytics and Advertising

We use cookies and similar technologies from third parties, including Google (Analytics, Ads and Tag Manager), Meta (the Meta Pixel), Microsoft Clarity (heatmaps and session recordings), Vercel Web Analytics and PostHog, to understand how the site is used and to measure and improve our advertising. These partners may collect information about your device and your activity on this site, such as pages viewed, items added to the cart and checkouts started, and may use it to deliver and measure ads. When you complete an order, a hashed (encrypted) version of your email address or phone number may be shared with Meta to measure ad performance.

If your browser sends a Global Privacy Control signal, the Meta Pixel, Microsoft Clarity and our Google Analytics and Ads tags do not load. You can also manage how ads are shown to you in your Meta ad preferences and Google ad settings, or opt out of interest-based advertising at optout.aboutads.info.

Data Security

We implement industry-standard security measures, including encryption in transit and at rest, to protect your personal data. Access to sensitive information is restricted to authorized personnel only.

Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data. To exercise these rights, contact us at shoplotus12@gmail.com.

Changes to This Policy

We may update this Privacy Policy from time to time. Any material changes will be posted on this page with an updated effective date.